Tantus Technologies, Inc.

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Sr. VoIP Engineer

ID
2025-2473
Active Clearance Required
Public Trust
Citizenship Required
Yes
Type
Regular Full-Time

Overview

Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking a Sr. VOIP Engineer. In this role you will help review options, engage with vendors, and make recommendations on the future of VoIP for the client, as well as help to accelerate the configuration, deployment and cut over of the future VoIP and Contact Center applications, allowing for distribution of effort across voice engineers.

 

Location: This position is a hybrid in Washington, DC. 
Clearance: This position supports a federal contract and requires US citizenship and an active Public Trust.

Top Place 2023

What You'll Do

  • Collaborate with program engineering teams on voice system strategies looking towards the future of voice and supporting our cloud migration
  • Day-to-day management of a Cisco CUCM and UCCX environment, supporting 4 contact centers
  • Administration and management of Finesse and Upstream Works platforms
  • Lead the migration to a Cloud first posture
  • Supporting integrations between On-prem CUCM, WebEx calling, MSFT Teams and on-prem Cisco VTC rooms. 
  • Coordinate and participate in planned maintenance activities to ensure voice and recording systems are properly implemented and maintained according to best practices with minimal impact to the business
  • Coordinate with the team to develop and maintain proper processes, procedures, security, and system documentation according to industry best practices and government regulatory requirements
  • Help evaluate new technologies and solutions to enhance the voice environment to serve strategic and tactical business objectives

Required Knowledge and Skills

  • Bachelor's degree or equivalent experience
  • 10+ years’ experience in Information Technology
  • 3+ years of advanced experience involving Cisco UC design , deployment, configuration and optimization
  • Deep understanding of VoIP in the enterprise and working with carrier SIP trunking
  • Expertise in MGCP and SIP gateway configuration
  • Expertise with Cisco UC and IPCCX, including, CUBE, Finesse and Upstream Works
  • Experience with Cisco's UC cloud solution
  • Federal IT regulatory compliance experience

Abilities

  • Strong written/verbal communications skills
  • Able to engage face to face w/clients (professional appearance for video meetings)
  • Experience preparing technical documentation, including Visio diagrams and written SOP and systems documentation. 
  • Exceptional work ethic and time management skills
  • Ability to work well both independently and part of a team
  • Strong written and verbal communication skills and a commitment to customer service

Nice to Haves

  • Cisco CUBE hands-on experience 
  • CCNP in networking and/ or voice experience
  • Network (route/switch) experience 

Options

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Why Tantus? We Provide:


  • Competitive total compensation package reflective of the expected contributions you will make to the organization.
  • A workplace culture that supports balancing great work with a great life.
  • A continuous learning environment investing $3,000 annually in your professional development and training.
  • A strong career development and advancement program.
  • Excellent medical, dental and vision programs.
  • A Fidelity-managed 401(k) plan with 3% company match.
  • 15 days of PTO annually and 11 paid federal holidays.
  • Corporate and team social events.
  • Community engagement activities to give back by volunteering.
  • Discretionary quarterly bonuses for above and beyond contributions and outstanding performance.



About Us

Tantus is an IT development and management consulting firm helping federal programs become more successful, cost-effective, and mission-focused through program management oversight and system development and implementation. Our people are committed to making our world better by delivering solutions to improve the effectiveness of government services and citizen experience. Tantus is Latin for “so great” or “so much” – we strive to put great things into everything we do.

As part of the employment process at Tantus, all successful job applicants must undergo a background investigation. This may include a pre-employment drug screening and/or a credit check for certain positions within our organization.

Tantus is an equal opportunity employer. We provide consideration for employment to qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, military status, or any other classification protected by federal, state, or local law.


If you are a qualified individual with a disability or a disabled veteran and require accommodation to navigate Tantus’ careers website or apply for a job opening, please contact Human Resources at Hr@tantustech.com to request a reasonable accommodation.


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