​ The Office of Information Technology (OIT) at the Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD), part of the National Institutes of Health (NIH), is seeking skilled professionals to support a wide range of program and technical services across the institute. This is a remote position with occasional onsite visits required for key personnel to support collaboration, planning, and program delivery. The NICHD OIT team provides full lifecycle IT support, helping the institute maintain a secure, efficient, and modern technology environment. Team members will work alongside NIH scientists, administrators, and stakeholders to deliver innovative, compliant, and user-centered digital solutions that advance NICHD’s strategic goals.

We are seeking a detail-oriented Junior Business Analyst with a specific focus on Section 508 accessibility compliance to support NICHD’s mission of delivering inclusive, compliant digital services. This role will assist in gathering, documenting, and tracking accessibility requirements across NICHD’s IT products, including applications, websites, documents, and multimedia content.

As a liaison between business stakeholders, developers, testers, and accessibility specialists, the Jr. Business Analyst will help ensure accessibility is planned, implemented, documented, and tracked throughout the Agile development lifecycle

• Support the integration of Section 508 compliance requirements into business analysis activities across all digital products.

• Gather and document accessibility requirements from stakeholders, users, and product owners.

• Help maintain and track a backlog of accessibility-related tasks, enhancements, and remediation items.

• Assist in reviewing and organizing compliance documentation such as Certificates of Compliance, test reports, remediation logs, and monthly status summaries.

• Coordinate with the Accessibility Lead and QA team to ensure accessibility testing and validation are included in sprint plans and product releases.

• Attend Agile ceremonies (e.g., daily standups, sprint planning, retrospectives) and ensure accessibility considerations are captured and discussed.

• Support preparation of monthly reports and dashboards, summarizing accessibility metrics, issue status, and certificate issuance.

• Assist in responding to ad hoc data calls from NICHD leadership or program managers related to accessibility and 508 compliance status.

• Collaborate with content owners, document authors, and developers to understand compliance issues and facilitate resolution tracking.

• Provide support in planning and organizing accessibility training sessions and learning materials.

• Bachelor’s degree in Information Systems, Public Administration, Communications, or a related field.

• 1–2 years of experience as a Business Analyst, Project Coordinator, or similar role.

• Basic understanding of Section 508 and WCAG 2.1 accessibility standards.

• Familiarity with Agile methodologies and participation in Agile ceremonies.

• Strong organizational, writing, and documentation skills.

• Experience with tools such as Microsoft Office, Excel, SharePoint, JIRA, or other tracking/reporting systems.

• U.S. Citizen or Green Card holder eligible for Public Trust clearance.

• Organize and track accessibility requirements, remediation tasks, and documentation workflows across multiple teams.
• Collaborate effectively with developers, testers, document authors, and business stakeholders to capture and clarify accessibility requirements.
• Communicate clearly through documentation, reports, and updates to stakeholders.
• Analyze data from accessibility tools and testing outcomes to support reporting and continuous improvement.
• Learn and apply evolving federal accessibility standards and compliance best practices.
• Facilitate meetings and ensure follow-up actions are documented and completed.
• Support a culture of accessibility awareness, inclusion, and compliance across the program.

• Prior experience supporting federal government IT or accessibility initiatives.

• Familiarity with accessibility testing tools (aXe, WAVE, NVDA, JAWS) and document remediation concepts.

• Exposure to HHS or NIH projects 

• Knowledge of Section 508 governance and compliance documentation processes.

The salary range is $85,000-105,000/year. The salary range for this position reflects a variety of factors that influence compensation decisions, including skills, experience, training, certifications, and organizational needs.