Tantus Technologies, Inc.

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Project Analyst

ID
2025-2589
Active Clearance Required
Public Trust
Citizenship Required
No
Type
Regular Full-Time

Overview

Tantus Technologies, Inc. (Tantus) is seeking a qualified candidate to serve as a Program Analyst. The Program Analyst will support one of the CMS Quality Program's Lines of Business. Working within the Line of Business, the Program Analyst will coordinate with the product development team, the Service Center and the Program's Policy partners. Working among these teams, the Program Analyst will be responsible for hosting and facilitating meetings, preparing agendas and meeting minutes, ensuring timely and comprehensive responses to customer inquiries, creating workflows, and the triaging of product team Service Center cases.

What You'll Do

  • Facilitates meetings related to Regulatory Impact Analysis, Service Center Product Support, and System Demos
  • Schedules and coordinates meetings/appointments as needed
  • Prepares and modifies documents including agendas, reports, emails, and other documents as needed
  • Records, compiles, transcribes, and distributes meeting minutes
  • Prepares and distributes Program Level Dashboards
  • Support the team with the management of Service Center cases in Service Now
  • Support the team with monitoring and supporting ServiceNow assignment groups to proactively drive resolution of outstanding Service Center cases
  • Support the team in analyzing product team case queue’s to determine level of effort to resolve cases during periods of high call volume into the Service Center
  • Handle requests for information and data from ServiceNow system
  • Record, track, and coordinate the execution of project team action items across a cross functional project team
  • Resolves administrative problems and inquiries as needed
  • Produces PowerPoint decks, binders, packets, and other materials required for meetings
  • Develop and maintain program documentation and correspondence
  • Other duties as assigned or directed

Required Knowledge and Skills

  • Minimum of 5 years working in an IT environment
  • Proficiency in Microsoft Office Suite; particularly, MS Word, MS PowerPoint, MS Visio and MS Excel
  • Agile Certification(s) and/or PMP

Abilities

  • Self-motivated and able to prioritize work with the ability to work independently and as part of a team
  • Flexible and ability to plan, prioritize, and execute multiple tasks in a fast paced environment
  • Must be able to adapt to organizational change and deal well with ambiguity
  • Exceptional organizational skills including attention to detail and multitasking
  • Strong analytical and problem solving skills
  • Ability to communicate clearly and professionally with all levels of the organization, both written and verbal
  • Ability to work well in a team environment, to collaborate with others, and interface with team members internal and external to the organization

Nice to Haves

  • Bachelor’s degree
  • Understanding of CMMI ML3 processes
  • Understanding of Agile
  • CMS work experience
  • Help Desk experience
  • Experience using ServiceNow
  • Understanding/ interest in the healthcare/ IT fields is preferred.
  • Experience using the Atlassian Suite

Salary Range

$75-90k

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Why Tantus? We Provide:


  • Competitive total compensation package reflective of the expected contributions you will make to the organization.
  • A workplace culture that supports balancing great work with a great life.
  • A continuous learning environment investing $3,000 annually in your professional development and training.
  • A strong career development and advancement program.
  • Excellent medical, dental and vision programs.
  • A Fidelity-managed 401(k) plan with 3% company match.
  • 15 days of PTO annually and 11 paid federal holidays.
  • Corporate and team social events.
  • Community engagement activities to give back by volunteering.
  • Discretionary quarterly bonuses for above and beyond contributions and outstanding performance.



About Us

Tantus is an IT development and management consulting firm helping federal programs become more successful, cost-effective, and mission-focused through program management oversight and system development and implementation. Our people are committed to making our world better by delivering solutions to improve the effectiveness of government services and citizen experience. Tantus is Latin for “so great” or “so much” – we strive to put great things into everything we do.

As part of the employment process at Tantus, all successful job applicants must undergo a background investigation. This may include a pre-employment drug screening and/or a credit check for certain positions within our organization.

Tantus Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


If you are a qualified individual with a disability or a disabled veteran and require accommodation to navigate Tantus’ careers website or apply for a job opening, please contact Human Resources at Hr@tantustech.com to request a reasonable accommodation.


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